Thank you very much for your feedback! It’s a shame to hear that the product didn’t live up to your expectations. Please note that panties are a hygiene product, the right to exchange and return only for unopened packaging for hygiene reasons. There is always a charge for the exchange and return of hygiene products. https://www.hersecret.fi/module/faqs/display
Did not meet expectations. (Automatic translation)
The return went.
Reply from HerSecret.fi:
Thank you very much for your feedback! It’s a shame to hear that the product didn’t live up to your expectations. You can exchange the product completely free of charge for any other product in our range; the exchange is easy, for example, through our customer service. The product also has a normal 14 day return policy. :)