Reply from HerSecret.fi:
Hi Emmi, thanks for your feedback. We are sorry that you were not satisfied with the product. In case of a defective product, please contact our customer service to correct the matter (asiakaspalvelu@hersecret.fi). <br />
However, it is not uncommon for products in this price range to have small pieces of yarn in the product. They can be safely cut off without affecting the life of the product. <br />
Best regards, HerSecret.fi customer service